Tips for Hiring a Quality HVAC Company

January 15th, 2020 Posted in Choosing an HVAC Contractor
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Whenever you need a service professional, you want to ensure you choose a reliable, honest contractor. Your HVAC system is one of the most important systems in your home, and one of the most expensive. When hiring a HVAC company for installation, maintenance or repairs, you want to research more than just what they charge for a service. Here are some tips to choose a QUALITY HVAC service company that you can trust.

Local, Licensed and Insured

Check the basics first. You want a local company – they should have a local address and phone number – that is licensed and insured for your state. There are entities that offer HVAC services but may not have the licensing needed or insurance to cover workers or liability. You also want a local company that has been around for years, not one that is only in your area for a short time.

Accredited with Professional Agencies

Check the Better Business Bureau, Angie’s List and other professional entities that monitor service companies and businesses. You want a HVAC company that is accredited with the BBB and has an excellent reputation for trustworthy, quality service.

Customer Reviews

Checkout the various review sites like Yelp and SkipioReviews for customer ratings. While any company can have a couple bad reviews, you want a HVAC service that has a high rating with customers overall. Customer testimonials are a great indicator of how well a company performs.

When you need a HVAC repair or a new system installed, you want to go on more than just price to hire your HVAC company. Do a little research to find a quality service company to ensure they will stand behind their service.

Posted on behalf of:
ClimateSmith, LLC
5950 Shiloh Road East
Alpharetta, GA 30005
(770) 475-9555

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Internet Reviews of HVAC Contractors

October 3rd, 2012 Posted in Choosing an HVAC Contractor
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Finding a good HVAC contractor for furnace repairs, installation of a new air conditioner, or any other heating and air conditioning need can be a challenge.  Unless you can get a referral from a family member, co-worker or friend, it’s hard to tell a good HVAC contractor from a bad one.  Randomly choosing one from the phone book or the internet is a hit-or-miss proposition.

Many people depend on reviews of HVAC contractors that they find on the internet to help them choose a good contractor.  These reviews can be helpful, but be cautious when using them and read the reviews with a critical eye.  Think about whether this person may have some agenda in mind other than posting an unbiased review.

Remember, anyone can post reviews in most online sites.  That means that those really enthusiastic reviews could have been posted by happy customers, or they could have been posted by the contractor themselves, their friends, family, neighbors, and so on.  In addition, if there are a series of positive reviews posted at about the same time, you should be suspicious.  It is easy to hire people to post positive reviews.  Several long, positive reviews written within a few days of each other could indicate that these reviews were “bought and paid for.’

At the same time, be careful about negative reviews.  Again, these could have been written by someone out to harm the HVAC contractor’s reputation.  It could be a dishonest competitor, an angry employee, or due to a failed personal relationship.

When reading reviews posted on the internet, look for reviews that sound like they were written by a real customer.  From these reviews, you can generally get a consensus about whether the HVAC contractor treats their customers right.  When you find a contractor with positive reviews, be sure to confirm that they have been in business for at least a few years, have a permanent business address and telephone number, and that they are licensed and insured.  Reading internet reviews with a critical eye can help you find a reliable HVAC contractor.

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